How to Onboard a Photography Client

A simple onboarding sequence from booking confirmation to shoot-day details, so a new client knows what to expect.

  1. Send a booking confirmation with the date, time and any deposit details.
  2. Follow up with a questionnaire covering preferences and requirements for the shoot.
  3. Send a reminder with location and timing details a day or two before.
  4. Confirm next steps for delivery once the shoot is complete.

Frequently asked questions

Can any of this run automatically?

Booking confirmations and shoot-date reminders can both be automated; the questionnaire is typically sent as a form the client fills in directly.

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